At puss88, player enjoyment and player well-being always go hand in hand. We believe the best online entertainment is enjoyed with full awareness, self-control, and responsibility. This page provides all the information, tools, and support resources you need to play in a healthy and enjoyable way.
Every feature and tool we develop is designed to keep your gaming experience positive and in control.
Puss88 only accepts players aged 18 and above. Our KYC (Know Your Customer) process ensures every new account has its identity and age verified before any wagering activity is permitted. This is not just a policy — it is our responsibility to the community.
Players can set daily, weekly, or monthly deposit limits directly from the account dashboard. Betting limits and loss limits are also available to help you stay within a budget you define yourself — not the platform.
If you feel you need a short break, the "Play Pause" feature lets you suspend all gaming activity for 24 hours, 7 days, or 30 days. No questions asked, no barriers — the decision is entirely in your hands.
For players who need a longer break, the self-exclusion option lets you block your account for 6 months, 1 year, or permanently. During this period your account cannot be reactivated and no marketing communications will be sent.
The puss88 system automatically monitors betting patterns that may indicate signs of problem gambling. When a concerning pattern is detected, our team will proactively reach out to the player to offer support and assistance information.
The puss88 support team is available 24 hours a day. We also partner with problem gambling assistance organizations to ensure players who need professional help are referred quickly and accurately.
Gambling problems can happen to anyone, regardless of background or gaming experience. What matters most is recognising the signs early and taking prompt action. Here are some indicators to watch for in yourself or a loved one.
You frequently exceed the deposit limits or budget you set for yourself and often find reasons to justify doing so.
"Just one more round to break even" — the chase-your-losses mentality is one of the clearest signs of a gambling problem that should be taken seriously.
Work, family, or social relationships begin to suffer because too much time is being spent on gaming.
Using borrowed money, emergency savings, or selling personal belongings to fund gambling is a serious warning sign that requires immediate attention.
Symptoms such as restlessness, irritability, or difficulty sleeping when you cannot access the gaming platform may indicate an addiction that needs to be addressed.
Lying to family members or close friends about your gaming activity and the amount of money spent is a sign that you yourself sense something is wrong.
Important: If you recognise yourself in any of the warning signs above, do not wait any longer. Contact the puss88 support team via Live Chat or use the self-exclusion tool directly in your account. Asking for help is a sign of strength, not weakness.
Answer the following questions honestly to assess whether your gaming habits are at a healthy level. This is not a medical diagnosis — it is a personal guide to help you think more clearly.
How to Use This Questionnaire: If you answered "Yes" to any of the questions above, we encourage you to take proactive steps — whether that means setting stricter limits, using the pause feature, or chatting with our support team who are ready to help without any judgement.
All of the following tools are accessible directly from your account dashboard. No fees, no complicated procedures — just a few clicks to play more safely.
Set the maximum deposit amount you can make within a 24-hour, 7-day, or 30-day period. This limit takes effect immediately and can only be decreased — increasing the limit requires a 7-day waiting period to prevent impulsive decisions.
Cap the maximum wager per round or per gaming session. This is especially useful for players who want to enjoy more rounds within a more controlled budget and longer sessions.
Set a maximum loss amount within a given period. Once this limit is reached, the puss88 system will automatically block access to games for the duration you have set, ensuring you do not get carried away in the heat of the moment.
Choose how long you want to play in a single session. When the time limit is reached, the system will alert you and automatically end the session. You can also set mid-session time reminders to stay more aware.
The "Reality Check" feature periodically reminds you how long you have been on the platform along with a summary of your wins and losses during the session, helping you make more informed decisions about your play.
The most drastic option, but sometimes the most necessary. Self-exclusion allows you to fully block your account. During this period there is no access, no marketing notifications, and no way to reopen the account before the period ends.
How to Activate: Log in to your puss88 account → click the profile icon in the top-right corner → select "Responsible Gaming" → choose the tool you want and follow the simple on-screen instructions. Any changes that tighten limits take effect immediately. Contact 24/7 Live Chat support if you need assistance during this process.
Online gaming should be an enjoyable and relaxing activity — not a source of stress or anxiety. Here are some practical tips recognised by responsible gambling experts to help you stay on the right track.
Set a budget before you play. Decide how much you are willing to spend BEFORE opening the app, not while you are playing. Treat this money as an entertainment cost — just like a movie ticket or a dinner out.
Do not play to recover losses. Every game round is independent and unrelated to previous rounds. Chasing losses almost always leads to bigger losses. Accept losses as part of the entertainment and stop when your limit is reached.
Take regular breaks. Get up, stretch, drink some water, and step away from the platform every 30–60 minutes. Regular breaks help you make more rational decisions and reduce the risk of impulsive play.
Do not play when you are stressed or under the influence. The best decisions are made with a clear mind. Avoid playing when you are emotional, stressed, or under the influence of alcohol — these states impair judgement and increase the risk of excessive play.
Balance with other activities. Make sure online gaming is just one of many activities in your life. Spend time with family, exercise, read, or pursue other hobbies for a healthier and more fulfilling balance.
Remember: Wins are never guaranteed. All online games are designed with a built-in statistical advantage for the platform (house edge). Play with the understanding that you may not win — winnings are a fun bonus, not guaranteed income.
Asking for help is the single bravest first step. The puss88 team and our support network are ready to assist you at every stage.
Our trained support team is available 24/7 via Live Chat on the platform. All conversations are confidential and completely non-judgmental. Reach out for immediate assistance with account limits, self-exclusion, or just to talk.
For more formal written requests regarding self-exclusion or responsible gaming issues, contact us at [email protected] with "Responsible Gaming" in the email subject line. We guarantee a response within 24 hours.
For players who need deeper support, puss88 can refer you to licensed counselors and qualified mental health services in Malaysia. Referrals are free and your information remains completely confidential.
If you are concerned about the gaming habits of someone close to you, do not wait until the situation gets worse. Contact the puss88 support team — we can help you understand the steps you can take to support your loved one, including how to request third-party account limits or obtain family counselling information. A compassionate, non-blaming approach is often far more effective than direct confrontation.
Puss88 is more than a gaming platform — we are a community that puts every player's wellbeing first. Register today and start a safe, controlled, and truly enjoyable gaming experience with over 1,500 games to choose from.
18+ age restriction · Play responsibly · Self-control tools available free of charge